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Appanvil karma designer
summary Mitarbeiter Wie kann eine Wiedereingliederung nach längerer Erkrankung abgebildet werden? Antwort: Für die Zeit der Wiedereingliederung wird bei der betreffenden Person ein neuer Arbeitsvertrag mit der leeren Lohnliste (die für Bürokräfte, die auch Einsätze durchführen) angelegt und der Ausfall beendet. Somit kann der Mitarbeiter für die Zeit der Wiedereingliederung Einsätze ohne Lohnzahlung durch den Betrieb durchführen. Nach der Wiedereingliederung muss wieder ein neuer Arbeitsvertrag mit den vorherigen Angaben angelegt werden. Warum taucht eine neu aus den Anfragen übernommene BK nicht in der BK-Übersicht auf? Antwort: Prüfen Sie im Caregiver, ob Vertrag hinterlegt ist und der Haken “in Einsatzplanung berücksichtigen“ gesetzt ist. Wichtig: Der Haken sollte bei Übernahme von BK nicht deaktiviert werden! The Third Topic Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod. The Fourth Topic Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod. Ein Mitarbeiter soll bei QS-Gesprächen verplant werden können, taucht aber nicht in der betreffenden Auswahl auf. Was ist zu tun? Antwort: Der betreffende Mitarbeiter muss einen Stammdatensatz mit gültigem Eintrittsdatum und gültigen Vertrag haben und die Haken bei Berücksichtigung bei “Terminplanung” und “Einsatzplanung” im Betriebsmanager haben.Im Benutzerstamm muss dem betreffenden Benutzer eben genau dieser Mitarbeiter zugeordnet sein.Handelt es sich hier um einen Büromitarbeiter, muss im Arbeitsvertrag die leere Lohnliste hinterlegt werden. Warum wird ein Training/eine Schulung einem Mitarbeiter nicht vergütet? Antwort: Eine Vergütung erfolgt nur, wenn bei dem betreffenden Mitarbeiter der Status auf “Abschluss” steht und der Haken bei Lohn gesetzt ist. The Third Topic Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod. The Fourth Topic Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod. Plötzlich ist eine Betreuungskraft nicht mehr in der Betreuungskräfteübersicht zu finden, egal wie man filtert. Wie kann ich diese wiederfinden? Antwort: Starten Sie den “Caregiver” (Home Instead → Personal → Caregiver bzw. Betreuungsdienst → Personal → Caregiver), suchen Sie mit der Lupe nach der betreffenden Betreuungskraft und setzen Sie den Haken bei “bei Einsatzplanung” unter Stammdaten.Speichern Sie nun den Datensatz und aktualisieren Sie die Betreuungskräfteübersicht. Wie kann ich einen stundenweisen Ausfall in heimbas hinterlegen? Antwort: In heimbas sind Ausfälle (Krank/Urlaub usw.) ganztägig. Wird z.B. eine BK während des Dienstes krank und geht zum Arzt, ist für diesen Fall kein Ausfall zu hinterlegen, wenn zuvor bereits Einsätze abgeleistet wurden. The Third Topic Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod. The Fourth Topic Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod. Wie und wo kann ich das Foto einer Betreuungskraft hinterlegen? Antwort: Betriebsmanager -> Auswahl: Betreuungskräfte (Übersicht) -> Doppelklick auf die betreffende Betreuungskraft -> Wählen Sie im Navigationsbereich den obersten Punkt „Übersicht“ -> Neben den Mitarbeiterdaten können Sie das gewünschte Foto hochladen Wie kann ich einer BK Urlaub ausbezahlen? Antwort: Tragen Sie an einem der letzten Tage des geplanten Auszahlungsmonats einen Tag Urlaub bei der betreffenden BK ein. Am gewählten Tag darf die BK keinen Einsatz haben.Nun notieren Sie sich aus der Einsatzübersicht die Werte, die myneva.heimbas für diesen einen Urlaubstag ermittelt hat, und löschen anschließend den betreffenden Urlaubseintrag aus der Mitarbeiterakte.In der Mitarbeiterabrechnung führen Sie nun eine entsprechende manuelle Buchung auf Basis der zuvor notierten Werte durch und multiplizieren diese ggf., wenn Sie mehr als einen Urlaubstag ausbezahlen möchten.Abschließend buchen Sie die entsprechenden Urlaubstage über die Urlaubskorrektur bei der betreffenden BK aus. The Third Topic Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod. The Fourth Topic Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod. Eine BK erscheint durch einen Langzeitausfall (z.B. Elternzeit) nicht mehr in der Mitarbeiterabrechnung. Wie kann ich dieser dennoch eine Corona-Prämie über heimbas auszahlen. Antwort: Hinterlegen Sie in der Akte der BK unter “monatliche Zahlungen” einen entsprechenden Eintrag und befristen Sie diesen auf den Auszahlungsmonat der Corona-Prämie. Wie kann ich bei einer Betreuungskraft Sonderurlaub hinterlegen? Antwort: Wenn Sie einer BK Sonderurlaub gewähren wollen, tragen Sie bitte ganz normal Urlaub ein und führen Sie anschließend in der Betreuungskräfte (Übersicht) unter „Dienstplan -> Urlaubskorrektur“eine Korrektur über die entsprechende Anzahl an Urlaubstagen und mit entsprechendem Buchungstext durch. The Third Topic Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod. The Fourth Topic Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod.

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Plötzlich ist eine Betreuungskraft nicht mehr in der Betreuungskräfteübersicht zu finden, egal wie man filtert. Wie kann ich diese wiederfinden? Antwort: Starten Sie den “Caregiver” (Homeinstead → Personal → Caregiver bzw. Betreuungsdienst → Personal → Caregiver)Suchen Sie mit der Lupe nach der betreffenden Betreuungskraft und setzen Sie den Haken bei “bei Einsatzplanung” unter Stammdaten.Speichern Sie nun den Datensatz und aktualisieren Sie die Betreuungskräfteübersicht. Kann ein bereits verbuchtes Fahrtenbuch wieder geöffnet werden? Antwort: Es ist nicht möglich ein bereits verbuchtes Fahrtenbuch erneut zu öffnen. Beim Abschluss des verbuchen eines Fahrtenbuchs wird darauf hingewiesen, dass der Abschluss final ist. The Third Topic Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod. The Fourth Topic Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod. The Third Topic Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod. The Fourth Topic Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod.
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Frage: Wie berechnet sich die Lohnfortzahlung bei Urlaub oder Krankheit?

Antwort:

View file
nameHI.Lohnfortzahlung.pdf

Frage: Warum gibt es bei einer Betreuungskraft Lohnkorrekturen in der Vergangenheit?

Antwort: Prüfen Sie folgende Punkte:

Ursache: Wurden bereits abgerechnete Ausfälle aus der Vergangenheit bei der betreffenden Person verändert oder gelöscht?

Lösung: Wiederherstellung des Zustandes vor den Änderungen. (z.B. Art/Dauer des Ausfalls entsprechend korrigieren)

Ursache: Sind Änderungen in den Lohnlisten korrekt hinterlegt worden?

Lösung: Korrigieren Sie die betreffenden Fehleingaben in der betreffenden Lohnliste. (z.B. Gültigkeit/Höhe der Lohnbeträge entsprechend korrigieren)

Ursache: Wurden in dem betreffenden Zeitraum Einsätze der Betreuungskräfte verändert?

Lösung: Hier müssen die Einsätze der Betreuungskräfte für den betreffenden Monat geprüft und ggf. korrigiert werden.

Ursache: Wurden abgerechnete Schulungen verändert?

Lösung: Prüfen Sie in die Trainings der Betreuungskräfte auf korrekte Angaben bzw. korrigieren Sie Fehleingaben. (z.B. Dauer der Schulung)

Ursache: Gab es Änderungen an den Mindestlöhnen, die nicht historisch korrekt durchgeführt wurden?

Lösung: Bitte wenden Sie sich an die Zentrale von Home Instead, da die Ansprechpartner dort Einblick in den Einrichtungsstamm haben und die Angelegenheit prüfen und klären können.

Ursache: Wurden manuelle Lohnbuchungen durchgeführt und anschließend verändert?

Lösung: Überprüfen Sie die manuellen Buchungen und korrigieren Sie diese.

Ursache: Gab es historisch inkorrekte Änderungen am Arbeitsvertrag?

Lösung: Beispiel: Ein Mitarbeiter beginnt am 01.01.2021 und es wird ein entsprechender Arbeitsvertrag in heimbas hinterlegt.

Zum 01.04.2021 ergeben sich Änderungen an diesem Arbeitsvertrag (z.B. Wochenarbeitszeit, Wochentage, Urlaubsanspruch, Wechsel der Lohnliste usw.), dann ist in heimbas der ursprüngliche Arbeitsvertrag vom 01.01.2021 zum 31.03.2021 zu beenden und ab dem 01.04.2021 ein neuer Vertrag mit den neuen Parametern zu hinterlegen.

Waren die o.g.  Änderungen berechtigt, ist auch die Lohnkorrektur berechtigt, somit besteht kein Handlungsbedarf.

Ansonsten folgen Sie den Angaben zur Lösung aus obiger Tabelle.

Bei der nächsten Lohnabrechnung oder Storno und Neuabrechnung der aktuellen Lohnabrechnung werden die zuvor falschen Korrekturen berichtigt.

 

Bitte beachten Sie, dass eine Einzelfallrecherche durch uns den Rahmen des Softwaresupports gegebenenfalls übersteigt und dann als Dienstleistung berechnet wird.

Frage: Warum tauchen in der Mitarbeiterabrechnung noch Betreuungskräfte auf, die längst nicht mehr beschäftigt sind?

Antwort: Hat eine BK ein Zeitkonto von ungleich 0,00 oder noch nicht beendete monatliche Auszahlungen, taucht diese weiterhin in der Mitarbeiterabrechnung auf.

Grund: Zeitkonto ungleich gleich 0,00

Lösung: Beenden Sie vor Start der aktuellen Mitarbeiterabrechnung die entsprechenden monatlichen Auszahlungen

Grund: Zeitkonto ungleich 0,00

Lösung: In der aktuellen Mitarbeiterabrechnung muss über den Schlüssel “Vortrag/Korrektur” eine entsprechende Buchung mit dem umgekehrten Betrag aus dem Zeitkonto hinterlegt aund anschließend abgerechnet werden.

Frage: Wie drucke ich mein Fahrtenbuch aus?

Antwort: Das Fahrtenbuch können Sie folgendermaßen ausdrucken:

Über den Betriebsmanager wählen Sie die Ansicht “Betreuungskräfte (Übersicht)” und markieren die gewünschte Betreuungskraft

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Öffnen Sie den Menübutton “Dienstplan” und wählen Sie die Funktion “Fahrtenbuch” aus

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Dort können Sie einen Mitarbeiter auswählen und über das Druckersymbol ausdrucken:

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