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❓ Häufig gestellte Fragen

  • Ich sehe einige Klienten nicht?

  • Ich erhalte die Meldung: Vergütungsvereinbarung nicht gefunden.

  • Ich erhalte die Meldung: Vergütungsvereinbarung nicht eindeutig.

  • Ich kann eine Tour/die Touren eines Tages im Tourenplanabschluss nicht abschließen. Es liegen noch offene Einsätze vor.

  • Ich habe einen Klienten austreten lassen, warum erscheint mir der Klient noch mit einem grünen Haken?

  • Wie kann ich eine Fachrichtung für den Arzt anlegen?

  • Wie kann ich neue Fahrzeuge/Autos für die Touren anlegen?

  • Wie kann ich Klienten in eine andere Einrichtung umziehen lassen?

  • Wo lege ich neue Formulare für Excel- oder Word-Ausdrucke an?

  • Wo kann ich mir die Excel- oder Word-Ausdrucke ausgeben lassen?

  • Wo wird die “Lebenslange Beschäftigtennummer” hinterlegt, die für Mitarbeiter des APD’s ab 01.01.2023 verpflichtend ist?

  • Neu angelegte Benutzer erscheinen nicht im MDE oder können sich mit dem PIN nicht einloggen, was ist die Ursache?

  • Können die Eintragungen der Pflegedoku (ambulant) nach Umzug des Klienten übernommen werden?

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📃 Anleitungen / Handouts

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📎 Anleitungen (Dokumente in PDF)

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Abrechnung
Leistungsnachweis drucken, Leistungsnachweis bearbeiten, Leistungsnachweis stornieren, Rechnungsdruck, Rechnungen erstellen, Rechnungen buchen, DTA Abrechnung, Verschlüsselung Dakota, Rechnungsversand Dakota

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View file
nameAPD_MODERN_Abrechnung.pdf

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Auswertungen

Besuchsplan, Einsatzplan, Tourenbesetzung, Tourenplan, Leistungsnachweis, MDK-Kriterien, Rechnungsliste, Handzeichenliste, Budgetkontrolle , Kennzahlen
Umsatzanalyse, Verordnungen, Klientenanalyse, Personalbemessung, Tourenanalyse, Lohnkalkulation

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View file
nameAPD_MODERN_Auswertungen.pdf

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DTA Stammdaten
Rechnungstypen, Leistungsschema, Klientenkennungen, Leistungsgrundlagen
Stammdaten Mandant, Stammdaten Einrichtungen, Stammdaten Leistungen
Abrechnungsparameter, Vergütungsvereinbarungen, Kostenträgergruppen
Datenannahmestellen, Dakota Installation, Dakota Zertifizierung 

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View file
nameAPD_MODERN_DTA_Stammdaten.pdf

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Klientenakte

Aufträge, Budgets, Kostenvoranschlag, Einsatzplan, Neuanlage Klient, SEPA Mandat, Abrechnung , Verordnungsmanagement, Beratungseinsatzmanagement
Berichte ambulant

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View file
nameAPD_MODERN_Klientenakte.pdf

Klientenakte Pflegedokumentation
Diagnosen, Allergien, Hilfsmittel, Anlage neue Medikation, Werte Erfassung
Wundprotokoll, Strukturierte Informationssammlung SIS, Begutachtungsinstrument BI, Pflegeprozess, Medikamentenbestellung

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View file
nameAPD_MODERN_Klientenakte_Pflegedoku.pdf

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MDE
Nutzerprofile, Anmeldung, Synchronisation, Anzeige MDE, Funktionen MDE 
Tour beenden, Tourenabschluss

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View file
nameAPD_MODERN_MDE.pdf

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Stammdaten
Grundlagengruppen, Mitarbeiter anlegen bearbeiten, Leistungsschema
Leistungskataloge, Rechnungstypen, Leistungen, Leistungsnachweisschablonen
Arbeitskataloge, Vergütungsvereinbarung

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View file
nameAPD_MODERN_DTA_Stammdaten.pdf

Einrichtung MDE Zugang
Voraussetzungen, Installation auf Android, Teamviewer installieren, heimbas Installation aus Dropbox, heimbas Installation aus Google Chrome, Zugangsdaten einrichten, heimbas-App aktualisieren App aktualisieren

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View file
nameEinrichtung MDE_Zugang.pdf

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Tourenplan
Stammdaten Tourenplan, Fuhrpark, Einsatzplanung, Ansichten, Abwesenheiten
Planungseinsätze, Wegezeiten, Druck Tourenplan, Tourenplanabschluss

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View file
nameAPD_MODERN_Tourenplan.pdf

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MDE App Zugriffsbeschränkung
Voraussetzungen Netzwerkeinstellungen, Passwort ändern

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View file
nameMDE App Zugriffseinschränkung.pdf

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Pflegereform

Änderungen zum 01.01.2021 und Anleitung zur Umsetzung in myneva.heimbas.

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View file
namePflegereform-GVWG (2).pdf

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Appanvil karma designer
summary Ambulanter Dienst Häufig gestellten Fragen aus dem Bereich Klienten Tourenplan Abrechnung Mobile Daten Erfassung Pflegedokumentation Mitarbeiter Adressen Office Anbindung Datenträgeraustausch / dakota Stammdaten Auswertung Anleitungen / Handouts BundespflegestatistikIn diesem Dokument wird beschrieben, wie die für die Bundespflegestatistik erforderlichen Daten in myneva.heimbas ermittelt werden können Warum erhalte ich keine Werte beim Aufruf des Investitionskostenantrag? Die Antwort dazu finden Sie hier Anleitungen in PDF
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Abrechnung
Leistungsnachweis drucken, Leistungsnachweis bearbeiten, Leistungsnachweis stornieren, Rechnungsdruck, Rechnungen erstellen, Rechnungen buchen, DTA Abrechnung, Verschlüsselung Dakota, Rechnungsversand Dakota

View file
nameAPD_MODERN_Abrechnung.pdf

Auswertungen

Besuchsplan, Einsatzplan, Tourenbesetzung, Tourenplan, Leistungsnachweis, MDK-Kriterien, Rechnungsliste, Handzeichenliste, Budgetkontrolle , Kennzahlen
Umsatzanalyse, Verordnungen, Klientenanalyse, Personalbemessung, Tourenanalyse, Lohnkalkulation

View file
nameAPD_MODERN_Auswertungen.pdf

DTA Stammdaten
Rechnungstypen, Leistungsschema, Klientenkennungen, Leistungsgrundlagen
Stammdaten Mandant, Stammdaten Einrichtungen, Stammdaten Leistungen
Abrechnungsparameter, Vergütungsvereinbarungen, Kostenträgergruppen
Datenannahmestellen, Dakota Installation, Dakota Zertifizierung 

 

View file
nameAPD_MODERN_DTA_Stammdaten.pdf

Klientenakte

Aufträge, Budgets, Kostenvoranschlag, Einsatzplan, Neuanlage Klient, SEPA Mandat, Abrechnung , Verordnungsmanagement, Beratungseinsatzmanagement
Berichte ambulant

View file
nameAPD_MODERN_Klientenakte.pdf

Klientenakte Pflegedokumentation
Diagnosen, Allergien, Hilfsmittel, Anlage neue Medikation, Werte Erfassung
Wundprotokoll, Strukturierte Informationssammlung SIS, Begutachtungsinstrument BI, Pflegeprozess, Medikamentenbestellung

View file
nameAPD_MODERN_Klientenakte_Pflegedoku.pdf

MDE
Nutzerprofile, Anmeldung, Synchronisation, Anzeige MDE, Funktionen MDE 
Tour beenden, Tourenabschluss

View file
nameAPD_MODERN_MDE.pdf

Stammdaten
Grundlagengruppen, Mitarbeiter anlegen bearbeiten, Leistungsschema
Leistungskataloge, Rechnungstypen, Leistungen, Leistungsnachweisschablonen
Arbeitskataloge, Vergütungsvereinbarung

View file
nameAPD_MODERN_DTA_Stammdaten.pdf

Einrichtung MDE Zugang
Voraussetzungen, Installation auf Android, Teamviewer installieren, heimbas Installation aus Dropbox, heimbas Installation aus Google Chrome, Zugangsdaten einrichten, heimbas-App aktualisieren App aktualisieren

View file
nameEinrichtung MDE_Zugang.pdf

Tourenplan
Stammdaten Tourenplan, Fuhrpark, Einsatzplanung, Ansichten, Abwesenheiten
Planungseinsätze, Wegezeiten, Druck Tourenplan, Tourenplanabschluss

View file
nameAPD_MODERN_Tourenplan.pdf

MDE App Zugriffsbeschränkung
Voraussetzungen Netzwerkeinstellungen, Passwort ändern

View file
nameMDE App Zugriffseinschränkung.pdf

Pflegereform

Änderungen zum 01.01.2021 und Anleitung zur Umsetzung in myneva.heimbas.

View file
namePflegereform-GVWG (2).pdf