| summary | Mahnwesen Warum wird mir ein Kunde nicht als Auswahl beim Mahnlauf angezeigt? Handelt es sich um Rechnungen an Kostenträger (z.B. Pflegekasse), die in der OP-Verwaltung aber im Konto des Bewohners stehen?Dann greift das System in die Debitorenstammdaten des Kostenträgers und wendet die dortigen Einstellungen an (z.B. hinterlegtes Mahnschema). Ansonsten müssen die folgenden Punkte nochmals geprüft werden:- Wurden die Tage richtig berechnet? → Zahlungsfrist aus Konditionen + Frist aus Mahnschema - Wurde der OP bereits gemahnt und wird erst in der nächsten Mahnstufe angezeigt? - Wurde der OP bereits gemahnt und wird unter einem anderen Mahnschema geführt? - Ist im Mandantenstamm das korrekte Mahnschema hinterlegt? - Wurde im Debitorenstamm ein Mahnschema hinterlegt, welches jenes im Mandantenstamm übersteuert? - Hat der Bewohner/Klient ein aktives Sepa-Mandat in den Stammdaten? Das führt dazu, dass keine Mahnvorschläge angezeigt werden (Häkchen im Feld „Lastschrift-OP’s selektieren“). The Third Topic Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod. The Fourth Topic Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod. |
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","letterSpacing":0,"fontWeight":600,"fontSize":22,"color":"#003857"}],"align":"left"}]}]},"children":[],"id":"Z_sWCB2hglSbH79rccvtf"},{"name":"text","params":{"value":[{"type":"paragraph","children":[{"type":"paragraph","children":[{"type":"paragraph","children":[{"text":"Handelt es sich um Rechnungen an Kostenträger (z.B. Pflegekasse), die in der OP-Verwaltung aber im Konto des Bewohners stehen?","letterSpacing":0,"fontWeight":300,"fontSize":16,"color":"#003857"}],"align":"left"},{"type":"paragraph","align":"left","children":[{"letterSpacing":0,"fontWeight":300,"fontSize":16,"color":"#003857","text":"Dann greift das System in die Debitorenstammdaten des Kostenträgers und wendet die dortigen Einstellungen an (z.B. hinterlegtes Mahnschema). "}]},{"type":"paragraph","align":"left","children":[{"letterSpacing":0,"fontWeight":300,"fontSize":16,"color":"#003857","text":""}]},{"type":"paragraph","align":"left","children":[{"letterSpacing":0,"fontWeight":300,"fontSize":16,"color":"#003857","text":"Ansonsten müssen die folgenden Punkte nochmals geprüft werden:"}]},{"type":"paragraph","align":"left","children":[{"letterSpacing":0,"fontWeight":300,"fontSize":16,"color":"#003857","text":"- Wurden die Tage richtig berechnet? → Zahlungsfrist aus Konditionen + Frist aus Mahnschema "}]},{"type":"paragraph","align":"left","children":[{"letterSpacing":0,"fontWeight":300,"fontSize":16,"color":"#003857","text":"- Wurde der OP bereits gemahnt und wird erst in der nächsten Mahnstufe angezeigt? "}]},{"type":"paragraph","align":"left","children":[{"letterSpacing":0,"fontWeight":300,"fontSize":16,"color":"#003857","text":"- Wurde der OP bereits gemahnt und wird unter einem anderen Mahnschema geführt? "}]},{"type":"paragraph","align":"left","children":[{"letterSpacing":0,"fontWeight":300,"fontSize":16,"color":"#003857","text":"- Ist im Mandantenstamm das korrekte Mahnschema hinterlegt? "}]},{"type":"paragraph","align":"left","children":[{"letterSpacing":0,"fontWeight":300,"fontSize":16,"color":"#003857","text":"- Wurde im Debitorenstamm ein Mahnschema hinterlegt, welches jenes im Mandantenstamm übersteuert? "}]},{"type":"paragraph","align":"left","children":[{"letterSpacing":0,"fontWeight":300,"fontSize":16,"color":"#003857","text":"- Hat der Bewohner/Klient ein aktives Sepa-Mandat in den Stammdaten? Das führt dazu, dass keine Mahnvorschläge angezeigt werden (Häkchen im Feld „Lastschrift-OP’s selektieren“). 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