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summary Bewohner Ich bekomme die Fehlermeldung “Im Versorgungszeitraum gibt es keine belegungsrelevanten Aufträge” und kann den Klienten nicht abspeichern. Was ist zu tun? Antwort: In den meisten Fällen fehlt zum Klienten ein Auftrag, der als belegungsrelevant eingestuft ist (z.B. VST-/KZP-/VHP-Auftrag). Fügen Sie einen solchen belegungsrelevanten Auftrag unter dem Punkt “Aufträge” hinzu.Erhalten Sie eine Fehlermeldung, stimmt der Zeitraum des hinterlegten Versorgungszeitraums nicht mit dem Zeitraum des hinterlegten belegungsrelevanten Auftrags überein. Prüfen Sie die Datumsangaben.Möchten Sie einen Klienten anlegen und wissen noch nicht, welcher Auftrag dem Klienten zugewiesen wird, gehen Sie in den Punkt “Unterbringung”. Nun bearbeiten Sie den angelegten Versorgungszeitraum und entfernen den Haken “Belegungsrelevante Aufträge lückenlos”. Eine Prüfung findet nun nicht mehr statt und Sie können den Klienten ohne belegungsrelevanten Auftrag abspeichern. Ich bekomme die Fehlermeldung “Im Versorgungszeitraum gibt es sich überschneidende Aufträge” und kann den Klienten nicht abspeichern. Was ist zu tun? Antwort: Prüfen Sie Ihre Datumsangaben in den Aufträgen. Mehrere belegungsrelevante Aufträge zur gleichen Zeit sind im Regelfall nicht korrekt.Handelt es sich um eine Ausnahme und es ist wirklich zutreffend, bearbeiten Sie im Punkt “Unterbringung” den angelegten Versorgungszeitraum. Entfernen Sie den Haken “Belegungsrelevante Aufträge überschneidungsfrei”. Alternativ bearbeiten Sie einen der betreffenden Aufträge und setzen den Haken “Der Auftrag ist nicht belegungsrelevant”. The Third Topic Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod. The Fourth Topic Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod. Wie kann ich die Pseudonym-Nummer vergeben lassen, wenn dies nicht automatisch passiert ist? Antwort: Im Heimmanager die Versorgungsübersicht (QPR) drucken (3. Reiter) - Datum z.B. Tagesdatum. Nach dem schließen und erneuten öffnen des Heimmanagers sind die Pseudonym-Nummern vergeben. Wo finde ich eine Liste der Pseudonymnummern? Antwort: Als Word-Datei - Heimmanager → 3. Reiter → Versorgungsübersicht(QPR). Excel-Datei, Pflegedoku → Bearbeitung → Pseudonym-Verwaltung → drei orangene Punkte → exportieren.Oder: Heimverwaltung → Schablone anlegen → nach Excel übergeben. The Third Topic Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod. The Fourth Topic Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod. Wie und wo kann ich ein Pseudonym eines Bewohners verändern oder manuell eintragen? Antwort: Im Programm Pflegedoku -> Bearbeitung -> Pseudonym-Verwaltung können Pseudonyme modifiziert werden Wie kann ich einen neuen Arzt anlegen? Antwort:Wählen Sie im Bereich der Bearbeitung von Ärzten den Button „Anlegen“. Im folgenden Dialogfenster werden Ihnen die bereits angelegten Ärzte angelegt. Brechen Sie die Suche über „Zurück“ ab und legen danach den neuen Arzt an. The Third Topic Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod. The Fourth Topic Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod. Wie kann ich Klienten in eine andere Einrichtung umziehen lassen? Antwort: Gehen Sie in die Klientenakte der Zieleinrichtung und verwenden Sie das Menüfeld “Klient aus anderer Einrichtung übernehmen”. Wo finde ich eine Liste der Pseudonymnummern? Antwort: Als Word-Datei - Heimmanager → 3. Reiter → Versorgungsübersicht(QPR). Excel-Datei, Pflegedoku → Bearbeitung → Pseudonym-Verwaltung → drei orangene Punkte → exportieren.Oder: Heimverwaltung → Schablone anlegen → nach Excel übergeben. The Third Topic Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod. The Fourth Topic Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod. Warum wird ein Bewohnerfoto verdreht (quer) in der Bewohnerakte des Heimmanager angezeigt (das Phänomen kann auch in anderen Managern wie Pflege-, Betreuungs-, Personal-, Betriebs-, Gästemanager usw. auftauchen)? Antwort: heimbas hat an dieser Stelle keinen Einfluss auf die Ausrichtung der Fotos. Hinweise zur Lösung des Problems finden Sie unter den folgenden Links: https://itler.net/hochkant-aufgenommene-fotos-werden-im-querformat-angezeigt/https://answers.microsoft.com/de-de/windows/forum/windows_10-other_settings-winpc/windows-10-fotos-drehen-beim-einf%C3%BCgen-werden/37cf561d-69c8-4fab-8b79-7048d5019a28https://answers.microsoft.com/de-de/windows/forum/all/habe-windows-10-alle-senkrechten-fotos-wenn/8900c2fa-3f11-402d-959c-c60b0283d9c1 Wie kann die Bewohnernummer nach der Anlage durch die Notaufnahme verändert werden? Antwort: Die Bewohner- und damit auch die Debitorennummer kann nachträglich nicht verändert werden The Third Topic Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod. The Fourth Topic Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod. Warum das Löschen eines Arztes in der Bewohnerakte der Pflegedokumentation mit dem Hinweis „Ausgewählter Arzt kann auf Grund von Querreferenzen nicht gelöscht werden!“ verwehrt wird? Antwort: Da es z.B. Verordnungen durch diesen Arzt gab, ist ein Löschen nicht möglich. Gehen Sie beim Wechsel des Hausarztes wie folgt vor (diese Änderung kann sowohl im Heim- wie im Pflegemanager durchgeführt werden):1: Bearbeiten Sie den „alten“ Hausarzt und entfernen die Option „Hausarzt“ und setzen im Feld „Gültig bis“ das Datum bis zu welchem Datum der Arzt für den Klienten/Bewohner zuständig war. Speichern Sie die Eingaben.2: Wählen Sie über den Button „Anlegen“ den „neuen“ Hausarzt aus (bzw. klicken auf „Zurück“ um einen Arzt, der im Auswahlfenster nicht vorhanden ist, neu anzulegen), beantworten die Frage ob es sich um den Hausarzt handelt entsprechend mit „Ja“ bzw. setzen die Option „Hausarzt“, ergänzen weiter Angaben nach Bedarf und speichern Ihre Eingaben Wie kann ich einen Bewohner / Klienten inaktiv setzen? Der Versorgungszeitraum muss vorab beendet werden (Austrittsdatum muss gesetzt werden). Antwort: Starten Sie den Heimmanager. Öffnen Sie im Heimmanager die Akte des Bewohners, betätigen Sie den Button "Statuswechsel". Die nachfolgende Abfrage bestätigen Sie mit "Ja" und speichern Sie die Änderung. The Third Topic Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod. The Fourth Topic Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod. Warum wird ein Bewohner nicht mehr im Heimmanager angezeigt? Warum ist ein Bewohner verschwunden? Antwort: Möglicherweise existiert bei dem betroffenen Bewohner im ausgewählten Monat kein Auftrag. Setzen Sie im Kopf des Pflegemanagers den Status auf „Alle“. Sollte der Bewohner auch dann nicht angezeigt werden, kann es sein, dass dieser auf inaktiv gesetzt wurde. Wenn der Bewohner wieder aktiviert werden soll, starten Sie das Programm Heimverwaltung -> Heimverwaltung -> Stammdaten -> Bewohnerakte. Betätigen Sie den Button „Suche“ (Lupe), entfernen im sich öffnenden Suchdialog die Option „nur gültige Sätze“ und wählen den Bewohner zur Bearbeitung aus. Danach aktivieren Sie den Klienten durch Drücken der Buttons „Statuswechsel“ und „Speichern“. Was muss beachtet werden, wenn ein Bewohner verstirbt? Was müssen Angehörige beachten? Antwort: Hinweise der Verbraucherzentrale The Third Topic Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod. The Fourth Topic Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod. Warum erhalte ich beim Versuch, einen Kostenträger einem Bewohner zuzuordnen die Meldung „Diese Zusatzadresse ist dem Klienten bereits zugeordnet!“ Antwort: Die Ursache liegt darin, dass der Kostenträger bereits zugeordnet ist, aber mit einem „Gültig-bis-Datum“ versehen wurde. Klicken Sie in der Kostenträgerübersicht oben rechts auf den Button „alle anzeigen“. Der gewünschte Kostenträger wird nun angezeigt. Öffnen Sie diesen zur Bearbeitung und entfernen im Navigationsbereich „Allgemein -> Adresse“ das „Gültig-bis-Datum. Antwort: The Third Topic Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod. The Fourth Topic Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod.
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Was ist zu tun?","fontWeight":600,"fontFamily":"Montserrat, sans-serif","color":"#113750","letterSpacing":-1,"fontSize":18}],"align":"left"}]}]},"children":[],"id":"m_UUO5aEtPncz2M0wSEQ-"},{"name":"text","params":{"value":[{"type":"paragraph","children":[{"type":"paragraph","children":[{"type":"paragraph","children":[{"text":"Antwort: ","fontSize":16,"color":"#113750","fontFamily":"Montserrat, sans-serif","fontWeight":700,"letterSpacing":-1}],"align":"left"},{"type":"paragraph","align":"left","children":[{"letterSpacing":0,"fontWeight":300,"color":"#3a3a3a","fontSize":16,"text":""}]},{"type":"paragraph","align":"left","children":[{"fontSize":16,"text":"In den meisten Fällen fehlt zum Klienten ein Auftrag, der als belegungsrelevant eingestuft ist (z.B. VST-/KZP-/VHP-Auftrag). Fügen Sie einen solchen belegungsrelevanten Auftrag unter dem Punkt “Aufträge” hinzu.","fontFamily":"Montserrat, sans-serif","color":"#113750","fontWeight":400,"letterSpacing":-1}]},{"type":"paragraph","align":"left","children":[{"fontSize":16,"text":"Erhalten Sie eine Fehlermeldung, stimmt der Zeitraum des hinterlegten Versorgungszeitraums nicht mit dem Zeitraum des hinterlegten belegungsrelevanten Auftrags überein. Prüfen Sie die Datumsangaben.","fontFamily":"Montserrat, sans-serif","color":"#113750","fontWeight":400,"letterSpacing":-1}]},{"type":"paragraph","align":"left","children":[{"fontSize":16,"text":"Möchten Sie einen Klienten anlegen und wissen noch nicht, welcher Auftrag dem Klienten zugewiesen wird, gehen Sie in den Punkt “Unterbringung”. Nun bearbeiten Sie den angelegten Versorgungszeitraum und entfernen den Haken “Belegungsrelevante Aufträge lückenlos”. Eine Prüfung findet nun nicht mehr statt und Sie können den Klienten ohne belegungsrelevanten Auftrag abspeichern.","fontFamily":"Montserrat, sans-serif","color":"#113750","fontWeight":400,"letterSpacing":-1}]}]}]}]},"children":[],"id":"JJe70dp2AXGWKU12ZHq_n"}],"params":{"borderRadius":{"all":0,"btl":0,"bbl":0,"btr":0,"bbr":0,"isIndividualCorners":false},"padding":0,"gap":20,"verticalAlignment":"top"}},{"id":"KA-bJP8w490dIhJFapDRf","name":"column","children":[{"name":"icon","params":{"icon":"question","size":32,"color":"#F08252","shape":"circular","alignment":"center","background":"#F082521a"},"children":[],"id":"uP7xOMDOBPhMAUKEHJjjd"},{"name":"text","params":{"value":[{"type":"paragraph","children":[{"type":"paragraph","children":[{"text":"Ich bekomme die Fehlermeldung “Im Versorgungszeitraum gibt es sich überschneidende Aufträge” und kann den Klienten nicht abspeichern. 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Mehrere belegungsrelevante Aufträge zur gleichen Zeit sind im Regelfall nicht korrekt.","fontWeight":400,"letterSpacing":-1}]},{"type":"paragraph","align":"left","children":[{"fontSize":16,"text":"Handelt es sich um eine Ausnahme und es ist wirklich zutreffend, bearbeiten Sie im Punkt “Unterbringung” den angelegten Versorgungszeitraum. Entfernen Sie den Haken “Belegungsrelevante Aufträge überschneidungsfrei”. 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Reiter) - Datum z.B. Tagesdatum. 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