| summary | Abrechnung Ich habe eine rückwirkende Preisänderung vorgenommen. Warum wird mir keine Korrekturrechnung erstellt? Antwort:Um eine Nachberechnung bei einer rückwirkenden Preisänderung zu erreichen muss das Programm “Aufträge ab/nachberechnen” genutzt werden.Dabei muss Periode. Jahr (Bsp. 06.2020) eingetragen werden, ab wann die Preisänderung berücksichtigt werden soll. Wie kann ich einen Rechnungslauf erneut aufrufen (PDF)? Antwort: Heimverwaltung → Heimverwaltung → Auskunftei → Rechnungsdruck, Rechnungslauf auswählen und über “Rechnungen anzeigen” (Handschellen-Symbol) in der Menüleiste den kompletten Rechnungslauf als PDF erzeugen. Wie kann eine Grundlage (z.B. "Vollstationäre Pflege") in Erfassen Leistungen (Heimmanager) als Standard vorgeschlagen werden? Antwort:Heimverwaltung → Heimverwaltungen → Leistungen → Abrechnungsregeln: gewünschte Regel zur Bearbeitung öffnen und die gewünschte Grundlage (unten rechts) markieren, Button "Die Hauptgrundlage wird als Standard vorgeschlagen" betätigen; speichern Der Rechnungsdruck hängt sich bei einem bestimmten Klienten auf und es kommt zu einem Time-Out. Wo liegt der Fehler? Antwort: Gehen Sie in die Akte des Klienten und prüfen Sie unter Aufträge → Auftrag auswählen → Auftrag, ob im Feld: “Abrechnungskorrektur ab” ein realistischer Eintrag besteht.(Monat/Jahr). Prüfen Sie alle Aufträge des Klienten. Entfernen Sie den unrealistischen Eintrag oder hinterlegen einen zutreffenden. Ein Klient ist aus dem Krankenhaus/einer Abwesenheit gekommen und musste am nächsten Tag bereits wieder ins Krankenhaus. Heimbas rechnet den Klienten nun durchgängig abwesend. Was ist zu tun? Antwort:In den Abwesenheiten gibt es auf der rechten Seite ein Stoppschild (“Abwesenheitsende setzen”). Gehen Sie auf den Tag, an dem der Klient aus dem Krankenhaus zurück gekommen ist und setzen Sie mittels Stoppschild das Abwesenheitsende. Warum wird bei einem Klienten der Leistungszuschlag im Eintrittsmonat nicht gezogen? Antwort: Im Eintrittsmonat kann es passieren, dass die Pflegekassenpauschale für die Deckung der Pflegeleistungen ausreicht. Der Leistungszuschlag berechnet sich wie folgt: (Pflegesatz + AU - PK-Pauschale)*Prozentsatz Warum kann ich eine Leistung im Auftrag nicht hinzufügen? Antwort:Ursache können folgende Punkte sein:Ist der Haken "Vertragsbestandteil" im Leistungsstamm gesetzt?Ist die Leistung in den Preisen für die Einrichtung angehakt (nicht ausgeschlossen)?Ist die Grundlage der Leistung in der Abrechnungsregel, die der Einrichtung zugeordnet ist, angehakt? Im Rechnungsdruck wird keine Bargeldaufstellung gedruckt, obwohl der Haken “Bargeldaufstellung im Rechnungsdruck” gesetzt ist. Antwort: Für den Klient gab es im Monat des Rechnungsdrucks keine Änderung der Bargeldposition. Dadurch wird auch keine Bargeldaufstellung gedruckt. | page | {"id":"5kEy0ddDftaVeZhkg7my9","name":"pageWarum wird im Auftrag nicht der richtige Preis aus der Vergütungsvereinbarung gezogen? Antwort:Prüfen SIe, ob im Auftrag nicht ein abweichender Preis eingetragen ist oder ob die Vergütungsvereinbarung überhaupt greift Warum wird bei Privatversicherten mit gültigem SEPA-Mandat nur eine Rechnung per Lastschrift eingezogen und die andere muss überwiesen werden? Antwort: Hier ist es wichtig, dass das SEPA-Mandat bei dem Selbstzahler UND dem sonstigen Kostenträger (Name Kunde) hinterlegt wird, da der Selbstzahler und der sonstige Kostenträger unterschiedliche Debitoren sind. Es gab Druckerprobleme, kann ich den Rechnungsdruck wiederholen? Antwort:Wählen Sie im Menu (Home Instead oder Betreuungsdienst) das Programm → Auskunftei → Rechnungsdruck. Wählen Sie den Zeitraum, in dem Sie dem Sie den Rechnungsdruck gestartet haben, markieren den gewünschten Rechnungslauf und betätigen den Button “Rechnungen anzeigen”. Nach dem Erzeugen einer Factoring-Datei kann diese nicht wiedergefunden werden. Kann ich eine Kopie erstellen? Antwort: Wählen Sie im Menu (Home Instead oder Betreuungsdienst) das Programm → Factoring → Historik. Markieren Sie die gewünschte Datei und erstellen durch Betätigen des Buttons “Speichern” eine Kopie. |
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