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class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">https://myneva.atlassian.net/helpcenter/heimbas/</a><br> myneva.iqm: <a href=\"https://myneva.atlassian.net/helpcenter/iqm/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">https://myneva.atlassian.net/helpcenter/iqm/</a><br> myneva.swing: <a href=\"https://myneva.atlassian.net/helpcenter/swing/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">https://myneva.atlassian.net/helpcenter/swing/</a></p>\n<p>myneva Austria (myneva.mocca, myneva.carecenter, myneva.menüplan): <a href=\"https://myneva.atlassian.net/helpcenter/austria/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">https://myneva.atlassian.net/helpcenter/austria/</a><br> myneva Benelux: <a href=\"https://myneva.atlassian.net/helpcenter/benelux/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">https://myneva.atlassian.net/helpcenter/benelux/</a><br> myneva Finland (myneva.hilkka, myneva.nappula): <a href=\"https://myneva.atlassian.net/helpcenter/finland/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">https://myneva.atlassian.net/helpcenter/finland/</a></p>","translations":{"fi-FI":{"helpCenterTitle":"Tervetuloa Help Centeriin","sharedPortalName":"Ohjekeskus","localeDisplayName":"Finnish (Finland)"},"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Hallo!","sharedPortalName":"Help Center","announcementHeader":"Please find the new customer service portal addresses below / Unten finden Sie die neuen Adressen der Kundenportale","announcementMessage":"myneva.daarwin: [https://myneva.atlassian.net/helpcenter/daarwin/|https://myneva.atlassian.net/helpcenter/daarwin]\nmyneva.dm7 / myneva.pplus: [https://myneva.atlassian.net/helpcenter/DM7/|https://myneva.atlassian.net/helpcenter/DM7/]\nmyneva.go-on: [https://myneva.atlassian.net/helpcenter/go-on/|https://myneva.atlassian.net/helpcenter/go-on/]\nmyneva.heimbas: [https://myneva.atlassian.net/helpcenter/heimbas/|https://myneva.atlassian.net/helpcenter/heimbas/]\nmyneva.iqm: [https://myneva.atlassian.net/helpcenter/iqm/|https://myneva.atlassian.net/helpcenter/iqm/]\nmyneva.swing: [https://myneva.atlassian.net/helpcenter/swing/|https://myneva.atlassian.net/helpcenter/swing/]\n\nmyneva Austria (myneva.mocca, myneva.carecenter, myneva.menüplan): [https://myneva.atlassian.net/helpcenter/austria/|https://myneva.atlassian.net/helpcenter/austria/]\nmyneva Benelux: [https://myneva.atlassian.net/helpcenter/benelux/|https://myneva.atlassian.net/helpcenter/benelux/]\nmyneva Finland (myneva.hilkka, myneva.nappula): [https://myneva.atlassian.net/helpcenter/finland/]","localeDisplayName":"English (United States)"},"en-GB":{"localeDisplayName":"English (United 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Der Betrieb ist unzumutbar beeinträchtigt.</li>\n</ul>\n<ul class=\"alternate\" type=\"square\">\n <li>Fügen Sie bei Bedarf gerne aussagekräftige Screenshots bei.</li>\n</ul>\n<ul class=\"alternate\" type=\"square\">\n <li>Bitte geben Sie in Ihrer Beschreibung sowie in Screenshots oder Anhängen keine personenbezogenen Daten besonderer Kategorien nach DSGVO an (z. B. Gesundheitsdaten).</li>\n</ul>","callToAction":"Eine Anfrage Stellen","introHtml":"<p>Klicken Sie hier, um ein Problem zu melden</p>","icon":10466,"iconUrl":"https://myneva.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[1026],"key":""},{"id":"1116","name":"Anfrage per E-Mail","descriptionHtml":"","callToAction":"Anfrage per E-Mail","introHtml":"<p>Anfrage von Ihrem E-Mail-Support-Kanal erhalten.</p>","icon":10527,"iconUrl":"https://myneva.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":1026,"name":"Allgemein"}],"orderMapping":{"1026":[1120]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"361952cc-2cd8-386d-a8d0-b72686a3b224","appLinkName":"","appLinkUrl":"","spaceKey":"JGIK","spaceName":"JSM Godo Internal KB","spaceUrl":"","isServer":false},"labels":[],"projectKey":"GCS","serviceDeskId":1016,"kbLinkDomainURLs":["https://myneva.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1016,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"GCS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"German (Germany)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxY2JhNTIxOS0xNDk5LTQxZjktOTA3Mi0xZmZmNTM5NjhlYzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTExMTQ5IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzI2OTk2MjksIm5iZiI6MTc3MjY5ODQyOSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.IK-mBB_mA3aVFWMDFXt4xiVbvsdq6hXHovO2gHxjkzI","targetCollection":"upload-project-11149","endpointUrl":"https://api.media.atlassian.com","clientId":"1cba5219-1499-41f9-9072-1fff53968ec7","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"987ec8dd-ded3-4c67-9660-753bbab2f55d","name":"Manager","categoryUrl":"https://myneva.atlassian.net/servicedesk/customer/portal/1016/topic/987ec8dd-ded3-4c67-9660-753bbab2f55d","lastUpdated":"1770818457602","createdAt":"1714738898208"},{"id":"e03e8f48-73b9-4ce7-93ba-c20b8bb4b6fb","name":"Dokumentation","categoryUrl":"https://myneva.atlassian.net/servicedesk/customer/portal/1016/topic/e03e8f48-73b9-4ce7-93ba-c20b8bb4b6fb","lastUpdated":"1771408786104","createdAt":"1714738915940"},{"id":"554d96cc-e116-4848-8fbc-5f0385f6fca0","name":"Ambulant","categoryUrl":"https://myneva.atlassian.net/servicedesk/customer/portal/1016/topic/554d96cc-e116-4848-8fbc-5f0385f6fca0","lastUpdated":"1770818457596","createdAt":"1714738939940"},{"id":"fa2e17e4-2a36-4731-a0c1-60cc97efac12","name":"Dienstplan","categoryUrl":"https://myneva.atlassian.net/servicedesk/customer/portal/1016/topic/fa2e17e4-2a36-4731-a0c1-60cc97efac12","lastUpdated":"1772535915654","createdAt":"1714738950364"},{"id":"e07cb7db-2411-4ce5-a63b-9f3f125cc32b","name":"Goon Installation","categoryUrl":"https://myneva.atlassian.net/servicedesk/customer/portal/1016/topic/e07cb7db-2411-4ce5-a63b-9f3f125cc32b","lastUpdated":"1770734604828","createdAt":"1728385887561"},{"id":"8a1ecafe-10a4-49c8-b633-e0c19339c3a1","name":"App für mobile Erfassung","categoryUrl":"https://myneva.atlassian.net/servicedesk/customer/portal/1016/topic/8a1ecafe-10a4-49c8-b633-e0c19339c3a1","lastUpdated":"1756971353271","createdAt":"1734689530661"}]}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! 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